Kennon heating and air delivered a great customer experience from start to finish. Due to our constraints, we needed them to come late in the day to replace our AC. All of the staff I spoke with on the phone were very kind. Scott and Will were excellent. They were courteous and polite, wore shoe coverings without any need to ask, and made sure to cover all of the areas they needed to walk through. I’m sure it was a long day for them as they had to work late to get the job done. It was extremely hot in our attic and I’m certain quite miserable, I greatly appreciate that both of them were still smiling with all of our interactions. Even though it was a late night for them, they made sure to go over our new system with us and show us the changes. Professional, polite, and clean. I would definitely recommend.