Privacy Policy & Terms

Kennon Heating and Air Conditioning SMS Terms & Conditions

Thank you for choosing Kennon Heating and Air Conditioning for your heating and air conditioning needs. By opting in to receive SMA messages from us, you agree to the following terms and conditions:

  • Program description : When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of message may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, projects updates, and/or follow up.
  • Frequency : You will receive periodic SMS messages from us that will vary in frequency based on the campaign type and purpose for the communication.
  • Opt-out : You can cancel the SMS service at any time. Just reply back with STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
  • Help : If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (678) 568-3371.
  • Interruption : Carriers a re not liable for delayed or undelivered messages.
  • Cost : As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • Privacy : If you have any questions regarding privacy, please read our privacy policy

Kennon Heating and Air Conditioning SMS Text Messaging Privacy Policy

Effective Date: July 1, 2024

Kennon Heating and Air Conditioning is committed to protecting your privacy. This SMS Text Messaging Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information via our SMS text messaging service. By subscribing to our text message service, you agree to the collection, use, and disclosure of your information in accordance with this policy.

Information We Collect

When you opt-in to our SMS text messaging service, we may collect your mobile phone number, the name you provided, and other information necessary to provide the services. We do not collect more information than is necessary to fulfill the purposes stated in this policy.

How We Use Your Information

The information we collect is used to:

  • Send you SMS text messages about our services, including but not limited to, updates, promotions, special offers, and reminders.
  • Improve our services and customer communication.

We will send periodic SMS messages that vary in frequency based on the campaign type and purpose for the communication.

Opt-In and Consent

By opting into our SMS text messaging service, you provide explicit consent to receive text messages from Kennon Heating and Air Conditioning at the mobile number you provided. Standard text messaging and data rates may apply.

Opt-Out and Withdrawal of Consent

You may withdraw your consent and opt out from further messages at any time by:

• Texting STOP in response to any of our messages.

• Contacting us directly at 678-568-3371.

Upon receiving your opt-out request, we will cease sending you text messages.

Sharing and Disclosure

We will not share or disclose your personal information with third parties except as required by law or as necessary to provide our services to you, such as to our SMS service provider.

Security

We take reasonable measures to protect the information we collect from or about you from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on www.kennonhvac.com. Your continued use of our SMS text messaging service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

Contact Us

If you have any questions about this SMS Text Messaging Privacy Policy, please contact us at 678-568-3371.

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Customer Testimonials

Kennon Heating & Air Conditioning has earned glowing reviews from homeowners from the north metro Atlanta area to north Georgia. See what our customers have to say about us.
"Kennon Heating and air was great starting with the phone call and setting up a same day appointment. Then getting a text with a picture of the technician and the time he would be there. He was very knowledgeable and was able to diagnose the problem."

Lindsey F.

Tampa, FL

"I had Kennon Heating Air & Plumbing out to my house yesterday. The experience was great. First I called after hours on a holiday weekend, got a person who answered the phone, made an appointment no problem. Then I got texts and calls along the way. Michael showed up on time, wore shoe coverings, was polite and professional. Listened to my issues, worked on it all, taught me some things, charged me what they said they would, offered me quotes for the projects we talked about, and left. I don’t know what else you could ask for. Will keep using them for sure, and recommend them as well."

Jim F.

Tampa, FL

"I called Kennon recently to fix a plumbing issue. The plumber that came out – Matt Stewart – was excellent. He was prompt, courteous, and diagnosed the problem. Thankfully, it was a smaller problem than thought, and he was honest about the best way to approach it, which probably saved me a lot of money. I highly recommend his services in the company."

Alexis G.

Tampa, FL

"The excellent work of extremely knowledgeable and friendly staff made all of my experiences with Kennon amazing! I would highly recommend using their services to diagnose an HVAC issue, duct cleaning, or a plumbing quote."

Marshall D.

Tampa, FL

"Sylvester did an amazing job cleaning my air ducts, sanitizing them and cleaning my return and supply vent. Most of all I appreciate his kindness and willingness to educate me! I'll definitely use his services again!!!"

Tanisha M.

Tampa, FL

"The company Kennon Heating and Air are top notch! They communicate, they show up, and they perform quality work. The services are fairly priced. In addition when you call the office, the staff is receptive and a pleasure to talk to. Just A+ all around. Will continue to do business with!"

Brock Z.

Tampa, FL

"I cannot express how delighted I was with their level of service. The salesman/technician that came to evaluate my house was very thorough, discussed every detail, explained every option, and answered all questions. While discussing pricing they were very competitive and offered me an exceptional deal. If you only choose one HVAC person, I personally feel that Kennon would be a great choice."

Michael B.

Tampa, FL

"The team at Kennon were great to work with. They were probably one of the best experiences I have had with HVAC service by far. They were very responsive, thoroughly answered any questions I had and were extremely proactive about addressing any potential concerns. From initial consultation, to estimate, to complete HVAC installation in my basement took just over a week! I would highly recommend Kennon Heating & Air."

Charles A.

Tampa, FL

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